Legal & agreements
Every Searchbox agreement and policy, readable in full without signing in. Not sure which apply to you? Review guide
These documents are being finalised with our lawyer. They aren’t in force yet and can’t be accepted.
For everyone 3
Using the site, your privacy, and buying.
- Website Terms of Use The rules for everyone who uses searchbox.lk, whether browsing, buying or selling. Read
- Privacy Notice What personal information Searchbox collects, why, who sees it, and your choices. Read
- Buyer Terms: Orders, Delivery, Returns and Refunds What happens when you order from a seller on Searchbox. Read
Selling on Searchbox 1
The agreement every seller accepts.
Policies 5
Shared rules for products, delivery and returns, data, reviews and plans.
- Prohibited and Restricted Products Policy What can never be sold on Searchbox, and what needs approval first. Read
- Fulfilment, Buyer Service and Returns Policy How sellers handle orders, delivery, cash on delivery, cancellations, returns and refunds. Read
- Seller Buyer-Data and Security Policy How sellers must look after buyers' personal information and keep their accounts secure. Read
- Seller Listing, Reviews and Verification Policy Honest listings, honest reviews and how the Verified Seller badge is earned. Read
- Seller Subscription and Billing Terms Seller plans, the free Pro period, renewals and what happens if a plan ends. Read
Category rules 15
Extra rules for each product category. Sellers accept only the ones they sell in.
Optional seller services 3
Apply only when a seller buys the service.
- Branded Storefront Optional-Service Terms A seller's own branded storefront, bought separately from a plan. Read
- Sponsored Placement Optional-Service Terms Paid placements for products and shops on Searchbox. Read
- Extra Product Capacity Optional-Service Terms Extra space for live products above a plan's limit. Read